All original shipments are made via FedEx Ground or UPS. All orders placed on www.star-promo.com (for products that are in-stock) are shipped within 2 business days of the time the order is placed. Upon shipment, the customer will be emailed a shipping confirmation which will include the shipments tracking number. It is the sole responsiblity of the customer to monitor the shipment of the order and to be sure the "ship to" address provided, is accurate and able to receive the shipment safely.
If the package is left at the customers door, the customer takes possesion and responsiblity for the product, once it is delivered. If you have any questions regarding the shipping of Star Advertising Inc. products please contact L.O.W. directly at (425) 908-7934.